Informed Consent

You are being invited to participate in research and data collection conducted by Cam AI. The purpose of this is to collect genuine therapy sessions in order to train a responsible and ethical AI tool to support those without access to professional care. In order to have an authentic and transparent AI powered chatbot, we need to use real therapy sessions with genuine participants and therapists.
If you choose to participate in this study, you will get a limited, pre-agreed number of free Cognitive Behavioural Therapy sessions with a real, practising psychotherapist registered with the BACP. These sessions will be 50-60 minutes long (as therapy standard) and online via Zoom. The sessions will likely be a week apart, depending on your and the therapist’s availability.

The sessions will be recorded, but this will not impact the structure or content of therapy. The video and audio files are stored securely and privately with only gatekeeper access (see our Free Therapy Page for more information on roles). The audio is then transcribed using reliable transcription software and anonymised to remove any identifying information. This anonymised script is then analysed and processed by Cam AI’s annotation team for machine learning.

You will also be required to fill in a necessary form which consists of 4 sections:
● Information about your current situation
● Information about yourself
● An anxiety questionnaire
● A wellbeing questionnaire
At the end of the process you will be given a second form consisting of 4 sections: 
● An anxiety questionnaire
● A wellbeing questionnaire
● Feedback questions
● Product questions

Your identifying information from both of these forms will be separated when it is attached to your anonymised scripts and analysed.

You will be able to rectify any information you may have incorrectly inputted and it can be changed within the systems at any time. You have the right to request your data at any point and it will be sent to you via email. This data will be retained for ten years unless you specifically request its removal. You can choose to withdraw your data at any time, and it will be completely and permanently deleted.

Your data will be kept confidential to the extent permitted by law. Any information required to conduct your therapy sessions will be shared with your assigned therapist. Only authorised gatekeepers at Cam AI will have access to your identifiable data, and your anonymised data is only shared with those directly involved in this research (see our Free Therapy Page for more information on roles). The recordings, anonymised scripts, and personal information will be stored securely for ten years. Any identifying information will not be disclosed in any publications or reports resulting from this research. Your data will not be shared with other organisations.

Voluntary Participation:
Participation in this study is entirely voluntary. You have the right to withdraw your consent and discontinue participation at any time without penalty. If you choose to withdraw from the study, any data collected up to that point will be removed.

Contact Information:
If you have any questions, concerns, or would like further information about the data collection, please contact us at and we will respond quickly.

By agreeing to share your information, you acknowledge that you have read and understood the information provided above, that you have had the opportunity to ask questions, and that you voluntarily consent to participating in this research.